IJ21142: PUBLIC SAAS:BMXAA7118E-REQ REPORT PAGE COULD NOT BE GENERATED/BMXAA3515E REPORT NOT AVAILABLE

APAR status

• Closed as program error.

Error description

• Public SaaS Cannot  Generate Report Request Pages / Cannot Run
  Reports
  
  
  Not able to run reports from Public SaaS Classic UI applications
  receive error BMXAA3515E - The report is not available because
  its request page has not been generated.
  Go to Report Administration >click on Generate Request Pages   >
  BMXAA7118E - The request pages could not be generated
  
  
  Product Support has reproduced the client issues  in Maximo
  Public SaaS
  
  
  Steps to Reproduce Public SaaS
  
  1)Classic UI
  2)Workorder Tracking
  3)Select a Workorder
  4)More Actions > select Run reports
  5) select one of the reports listed >  receive error BMXAA3515E
  - The report is not available because its request page has not
  been generated.
  
  Note: The next set is to generate the request pages that should
  allow you to then run a report
  
  6)Go to Report Administration, expand the list
  7)click on Generate Request Pages
  8) Error displays "BMXAA7118E - The request pages could not be
  generated."
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Any user generating reports                                  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * application cache was instantiated before tenant co text was *
  * set so it failed and was null at the time it was used        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Instantiate cache again if it is null
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO REPORTIN

• Fixed component ID

  TIVOREPTS

Applicable component levels