IBM Support

IJ20771: UNABLE TO REASSIGN CUSTOM EVENT PROPERTY TO ANOTHER USER WHEN DELETING A USER

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

APAR status

  • Closed as program error.

Error description

  • It has been identified that when trying to delete a non
    admin/admin user who has a Custom Event Property, you cannot
    reassign that Custom Event Property to another user.
    The page hangs at the dependency reassign and does not reassign
    the Custom Event Property successfully.
    

Local fix

  • No workaround available.
    If the user needs to be deleted, you have to delete the Custom
    Event Property not reassign it.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.4.1 FixPack
    2 and 7.3.3 FixPack 6.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.4.1 FixPack
    2 and 7.3.3 FixPack 6.
    

Temporary fix

  • 
    

Comments

  • 
    

APAR Information

  • APAR number

    IJ20771

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    732

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-11-06

  • Closed date

    2020-11-16

  • Last modified date

    2020-12-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"732"}]

Document Information

Modified date:
09 March 2021