IBM Support

IJ20138: HEALTH METRIC DATA CAN BE MISSING FROM EVENT COLLECTORS DUE TO MISSING DATABASE TABLE FIELDS WITHIN REPLICATION

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APAR status

  • Closed as program error.

Error description

  • It has been identified that some database table fields
    containing Health Metric data is omitted from the data being
    replicated to QRadar collector managed hosts. When this issue
    occurs, there is Health Metric data missing on event collector
    appliances causing QRadar Deployment Intelligence (QDI) to not
    report any information from Event Collectors.
    

Local fix

  • Contact Support for a possible workaround that might
    address this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 GA and
    7.3.2 Patch 6.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 GA and
    7.3.2 Patch 6.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ20138

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    732

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-10-07

  • Closed date

    2019-12-06

  • Last modified date

    2020-01-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"732","Edition":""}]

Document Information

Modified date:
09 January 2020