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IJ19845: ERROR ON LOAD OF GRAPHICAL ASSIGNMENT RECORD

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APAR status

  • Closed as program error.

Error description

  • PROBLEM:  Error on load of Graphical Assignment record
    
    STEPS:
    1) Go to Graphical Assignment application
    2) Bring up any existing record and go to Assignment View tab
    
    EXPECTED BEHAVIOUR: Assignment view should show without any
    error
    
    ACTUAL BEHAVIOUR: Get error:  BMXAA4214E - An unknown error
    has occurred
    
    Maximo log shows the error below:
    Failed to invoke Method: getLayoutUI with signature [null,
    @com.ibm.tivoli.maximo.miniapps.control.annotations.MXEventParam
    (value=appname),
    @com.ibm.tivoli.maximo.miniapps.control.annotations.MXEventParam
    (value=projectid)] with args [id: 466, appId:rlassign,
    pageId:mainrec, rlassign, 25]
    Error when processing event async_load_gantt_project_ui with
    args
    {"mxeventname":"async_load_gantt_project_ui","targetId":"assignm
    ents_miniapp-miniapp_miniapp","requestType":"HIGHASYNC","appname
    ":"rlassign","type":"event_fetch","value":"","projectid":"25"}
    psdi.util.MXApplicationException: BMXAA4214E - An unknown error
    has occurred.
    com.ibm.tivoli.maximo.skd.util.SchedulerException: BMXAT0046E -
    The model information for project TEST failed to load.
    com.ibm.tivoli.maximo.skd.model.MXActivity[ASSIGNMENT-WORKORDER_
    TEST,Assignment,startTime=Mon Aug 26 00:46:00 UTC
    2019,endTime=Mon Aug 26 03:59:00 UTC
    2019,duration=ilog.views.gantt.IlvDuration[11580.0
    secs],timeInterval=[Aug 26, 2019 12:46:00 AM - Aug 26, 2019
    3:59:00 AM],timeProperties=null,_MODIFIED={STARTTIME=Mon Aug 26
    00:46:00 UTC 2019, ENDTIME=Mon Aug 26 03:59:00 UTC
    2019},_ASSIGNMENTDUMMY=true,_DATAGROUPNAME=ASSIGNMENT,_DUMMY=tru
    e,_AUTHORIZED=true] is not a member of
    com.ibm.tivoli.maximo.skd.model.MXGanttModel@8b090e8b
    
    
    PRODUCT VERSION:
    IBM Maximo Asset Management 7.6.1.1
    IBM Maximo for Scheduler 7.6.7.3
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of the Graphical Assignment application.               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * ERROR ON LOAD OF GRAPHICAL ASSIGNMENT RECORD                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A code fix has been made.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ19845

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-09-24

  • Closed date

    2019-09-25

  • Last modified date

    2019-09-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
25 September 2019