IBM Support

IJ18381: A STORAGE ERROR OCCURRED WHEN DISCOVERING MULTIPLE SERVERS WITH APACHE INSTALLED ON IT.

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APAR status

  • Closed as program error.

Error description

  • Apache Server Sensor failed due to the Storage error because
    the listen port from the Apache configuration is not available.
    It was not able to find the Listen port because it was not
    configured in the files included from the main configuration
    file(httpd.conf) so this was fixed by implementing it in the
    script.sh file to handle the includes from the second level
    configuration files also.
    

Local fix

  • N/A
    

Problem summary

  • Apache Server Sensor failed due to the Storage error because
    the listen port from the Apache configuration is not available.
    It was not able to find the Listen port because it was not
    configured in the files included from the main configuration
    file (httpd.conf).
    This has been fixed by implementing it in the
    script.sh file to handle the includes from the second level
    configuration files also.
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    packages:
    | Fix Pack | 7.3.0-TIV-ITADDM-FP0007
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ18381

  • Reported component name

    APP DEPENDENCY

  • Reported component ID

    5724N5500

  • Reported release

    730

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-08-16

  • Closed date

    2019-09-13

  • Last modified date

    2019-09-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • 999
    

Fix information

  • Fixed component name

    APP DEPENDENCY

  • Fixed component ID

    5724N5500

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSPLFC","label":"Tivoli Application Dependency Discovery Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
13 September 2019