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IJ18322: ONLINE SELECTIVE FORWARDING GENERATES NULLPOINTEREXCEPTION WHEN EVENTS ARE COLLECTED AND 'STORE EVENT PAYLOAD' IS NOT SELECTED

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APAR status

  • Closed as program error.

Error description

  • It has been identified that Online Selective Forwarding, reports
    dropped events and generates a NullPointerException in the
    /var/log/qradar.error log when an event(s) is collected with
    'Store Event Payload' option unchecked for the Log Source.
    Messages similar to the following might be visible in
    /var/log/qradar.error when this issue is occurring:
    com.q1labs.sem.selectiveforwarding.SelectiveForwardingCommunicat
    orThread: [WARN] [NOT:0000004000][127.0.0.1/- -] [-/-
    -]Exceeded maximum number of retries, dropping event.
    and
    [ecs-ec.ecs-ec] [SelectiveForwardingCommunictorThread_60]
    com.q1labs.sem.selectiveforwarding.SelectiveForwardingCommunicat
    orThread: [ERROR] [NOT:0000003000][127.0.0.1/- -] [-/-
    -]SelectiveForwardingSender disconnected because of:
    [ecs-ec.ecs-ec] [SelectiveForwardingCommunictorThread_60]
    java.lang.NullPointerException
    [ecs-ec.ecs-ec] [SelectiveForwardingCommunictorThread_60]    at
    java.util.regex.Matcher.getTextLength(Matcher.java:1294)
    [ecs-ec.ecs-ec] [SelectiveForwardingCommunictorThread_60]    at
    java.util.regex.Matcher.reset(Matcher.java:320)
    [ecs-ec.ecs-ec] [SelectiveForwardingCommunictorThread_60]    at
    java.util.regex.Matcher.<init>(Matcher.java:240)
    [ecs-ec.ecs-ec] [SelectiveForwardingCommunictorThread_60]    at
    java.util.regex.Pattern.matcher(Pattern.java:1104)
    [ecs-ec.ecs-ec] [SelectiveForwardingCommunictorThread_60]    at
    com.q1labs.core.dao.selectiveforwarding.light.SelectiveForwardin
    gDestination.isPayloadHeaderMissing(SelectiveForwardingDestinati
    on.java:370)
    [ecs-ec.ecs-ec] [SelectiveForwardingCommunictorThread_60]    at
    com.q1labs.sem.forwarding.mapping.ForwardingPayloadMapping.put(F
    orwardingPayloadMapping.java:40)
    [ecs-ec.ecs-ec] [SelectiveForwardingCommunictorThread_60]    at
    com.q1labs.sem.forwarding.network.ForwardingUDPConnector.send(Fo
    rwardingUDPConnector.java:84)
    [ecs-ec.ecs-ec] [SelectiveForwardingCommunictorThread_60]    at
    com.q1labs.sem.selectiveforwarding.SelectiveForwardingCommunicat
    orThread.process(SelectiveForwardingCommunicatorThread.java:208)
    [ecs-ec.ecs-ec] [SelectiveForwardingCommunictorThread_60]    at
    com.q1labs.sem.selectiveforwarding.SelectiveForwardingCommunicat
    orThread.run(SelectiveForwardingCommunicatorThread.java:163)
    [ecs-ec.ecs-ec] [SelectiveForwardingCommunictorThread_60]
    com.q1labs.sem.selectiveforwarding.SelectiveForwardingCommunicat
    orThread: [WARN] [NOT:0000004000][127.0.0.1/- -] [-/-
    -]Exceeded maximum number of retries, dropping event.
    

Local fix

  • Open the Log Source(s) collecting the event(s) and ensure that
    'Store Event Payload' is selected.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.4.0.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.4.0.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ18322

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    732

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-08-13

  • Closed date

    2020-03-18

  • Last modified date

    2020-03-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"732","Edition":""}]

Document Information

Modified date:
18 March 2020