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IJ18159: THE VULNERABILITY MANAGER EARLY WARNINGS PROCESS CAN CAUSE UNEXPECTED SLOWNESS IN LOADING VULNERABILITY UI PAGES

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APAR status

  • Closed as program error.

Error description

  • It has been identified that the QRadar Vulnerability Manager
    (QVM) early warnings process can cause QVM performance issues
    that sometimes lead to User Interface pages not loading data.
    Some performance degrdation examples:
    Unexpected slowness while loading the Scan Results screen and
    screens under the Administrative menu on the Vulnerabilities
    tab, the nightly QVM backup taking longer than expected, and
    scans not starting as expected.
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.4.0.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.4.0.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ18159

  • Reported component name

    QR VULNERABILIT

  • Reported component ID

    5725QVMSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-08-06

  • Closed date

    2020-03-18

  • Last modified date

    2020-03-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QR VULNERABILIT

  • Fixed component ID

    5725QVMSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSHLPS","label":"IBM Security QRadar Vulnerability Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":""}]

Document Information

Modified date:
18 March 2020