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IJ17924: INACTIVE REPORT CAN CAUSE A 'NULLPOINTEREXCEPTION' IN QRADAR LOGGING AND QRADAR OPERATIONS APP FAILS TO DISPLAY EPS RATE

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APAR status

  • Closed as program error.

Error description

  • It has been identified that in some instances an inactive
    report can cause a NullPointerException to be generated in
    QRadar logging.
    When this issue is occurring, the IBM QRadar Operations app can
    fail to display Event Per Second (EPS) data.
    Messages similar to the following might be visible in
    /var/log/qradar.log when this issue is occurring:
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:50872]
    com.q1labs.frameworks.nio.exceptions.ExtendedRuntimeException:
    Error calling function
    com.q1labs.cve.aql.GlobalViewFunction(<REPORT_NAME>):
    java.lang.NullPointerException
    ......
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:50872] java.lang.NullPointerException
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:50872]    at
    com.q1labs.cve.aql.GlobalViewFunction.calculate(GlobalViewFuncti
    on.java:137)
    or
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:50872] java.lang.NullPointerException
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:50872]    at
    com.q1labs.cve.aql.GlobalViewFunction.calculate(GlobalViewFuncti
    on.java:77)
    

Local fix

  • Enable the inactive report identified in the logging:
    Error calling function
    com.q1labs.cve.aql.GlobalViewFunction(<REPORT_NAME>):
    java.lang.NullPointerException
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 GA.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 GA.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ17924

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-07-29

  • Closed date

    2019-12-08

  • Last modified date

    2019-12-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
08 December 2019