IBM Support

IJ17855: AUTOUPDATE FAILS TO DEPLOY INSTALLED UPDATES ON QRADAR ENVIRONMENTS THAT HAVE A PROXY SERVER CONFIGURED

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APAR status

  • Closed as program error.

Error description

  • It has been identified that in QRadar environments where a
    proxy server is configured, AutoUpdates that have been
    downloaded/installed do not get deployed out to the Managed
    Hosts automatically.  User Interface messages similar to "There
    are undeployed changes. Click 'Deploy Changes' to deploy them".
    

Local fix

  • Perform a manual "Deploy" function after AutoUpdates have been
    downloaded/installed.
    

Problem summary

  • It has been identified that in QRadar environments where a
    proxy server is configured, AutoUpdates that have been
    downloaded/installed do not get deployed out to the Managed
    Hosts automatically.  User Interface messages similar to "There
    are undeployed changes. Click 'Deploy Changes' to deploy them".
    

Problem conclusion

  • The fix was contained in Autoupdates version 9.2, which was
    live on Sept. 25th, 2019.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ17855

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    732

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-07-26

  • Closed date

    2019-10-03

  • Last modified date

    2019-10-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"732","Edition":""}]

Document Information

Modified date:
03 October 2019