IBM Support

IJ17357: HTTP 504 ERROR IN QRADAR USER INTERFACE WHEN SELECTING CUSTOM RULES OR WHEN OPENING RULES IN THE RULE WIZARD

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APAR status

  • Closed as program error.

Error description

  • It has been identified that in some instances selecting or
    opening a custom rule from the Rule Wizard can fail with a 504
    error being generated in the QRadar User Interface window. This
    can occur if you have a large number of reference data elements.
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 Patch 1.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 Patch 1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ17357

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    732

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-07-02

  • Closed date

    2019-12-09

  • Last modified date

    2019-12-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"732","Edition":""}]

Document Information

Modified date:
09 December 2019