IBM Support

IJ17308: AUTOUPDATE DEPLOY SCRIPT PERFORMS A RESTART OF THE ECS-EC PROCESS WHEN IT IS SOMETIMES NOT REQUIRED

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • It has been identified that when the PROTOCOL-IBM-QRadarDLC is
    installed in a QRadar environment, a new autoupdate-deploy
    script is employed.  That script, when run, has been found to
    perform ecs-ec process restarts in instances where the process
    restart is not required.
    

Local fix

  • No workaround available.
    

Problem summary

  • It has been identified that when the PROTOCOL-IBM-QRadarDLC is
    installed in a QRadar environment, a new autoupdate-deploy
    script is employed.  That script, when run, has been found to
    perform ecs-ec process restarts in instances where the process
    restart is not required.
    

Problem conclusion

  • A fix for this issue has been provided in the
    PROTOCOL-IBMQRadarDLC release version:
    PROTOCOL-IBMQRadarDLC-7.3-20191016140629.noarch.rpm. It was
    released via Weekly Autoupdate November 6th, and is available on
    FixCentral.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ17308

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-06-27

  • Closed date

    2019-11-18

  • Last modified date

    2019-11-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":""}]

Document Information

Modified date:
18 November 2019