IBM Support

IJ17229: SHORT REPORTS CONFIGURED WITH LINE OR BAR CHARTS CAN FAIL TO GENERATE WITH AN SQL EXCEPTION WRITTEN TO QRADAR LOGGING

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APAR status

  • Closed as program error.

Error description

  • It has been identified that short reports (hourly or manual
    reports that are run on raw data) return errors when executing
    and fail to generate when configured to use line or bar graphs.
    Messages similar to the following might be visible in
    /var/log/qradar.log when this issue is occurring:
    [report_runner] [main] com.q1labs.reporting.ReportServices:
    [ERROR] [NOT:0000003000][127.0.0.1/- -] [-/- -]Error generating
    SQL chart
    [report_runner] [main] java.lang.RuntimeException: Error
    generating SQL chart
    [report_runner] [main]    at
    com.q1labs.dal.charts.SQLChart.getChartData(SQLChart.java:299)
    [report_runner] [main]    at
    com.q1labs.dal.charts.AbstractChart.createChart(AbstractChart.ja
    va:578)
    [report_runner] [main]    at
    com.q1labs.dal.charts.SQLChart.<init>(SQLChart.java:119)
    [report_runner] [main]    at
    com.q1labs.dal.charts.SQLChart.<init>(SQLChart.java:127)
    [report_runner] [main]    at
    com.q1labs.reporting.charts.ArielChart.processResultSet(ArielCha
    rt.java:837)
    [report_runner] [main]    at
    com.q1labs.reporting.charts.ArielChart.getData(ArielChart.java:1
    679)
    [report_runner] [main]    at
    com.q1labs.reporting.Chart.getXML(Chart.java:246)
    [report_runner] [main]    at
    com.q1labs.reporting.Report.createData(Report.java:251)
    [report_runner] [main]    at
    com.q1labs.reporting.Report.process(Report.java:311)
    [report_runner] [main]    at
    com.q1labs.reporting.ReportRunner.main(ReportRunner.java:246)
    [report_runner] [main] Caused by:
    [report_runner] [main] java.sql.SQLException: Unable get Long
    value for [com.q1labs.core.dao.util.Host]
    [report_runner] [main]    at
    com.q1labs.cve.resultset.CVEResultSet.getLong(CVEResultSet.java:
    486)
    [report_runner] [main]    at
    com.q1labs.cve.resultset.CVEResultSet.getLong(CVEResultSet.java:
    492)
    [report_runner] [main]    at
    com.q1labs.dal.charts.SQLChart.getChartDataForTimeSeries(SQLChar
    t.java:192)
    [report_runner] [main]    at
    com.q1labs.dal.charts.SQLChart.getChartData(SQLChart.java:293)
    [report_runner] [main]    ... 9 more
    

Local fix

  • Use tables or pie chart types.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 732 FixPack 5
    and 733.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 732 FixPack 5
    and 733.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ17229

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    728

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-06-25

  • Closed date

    2019-11-05

  • Last modified date

    2019-11-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"728","Edition":""}]

Document Information

Modified date:
05 November 2019