IBM Support

IJ16411: QRADAR DEPENDENCY CHECKER CAN FAIL WHEN USERS WITH NO LOCALE CONFIGURED ATTEMPT TO CHANGE CUSTOM EVENT PROPERTIES

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APAR status

  • Closed as program error.

Error description

  • It has been identified that the QRadar dependency checker can
    fail when "Parse in advance for rules, reports and searches'
    option is un-selected in the Property Definition section of a
    Custom Event Property in cases where that QRadar user has no
    locale configured.
    Messages similar to the following might be visible in
    /var/log/qradar.error when this issue is occurring:
    [tomcat.tomcat] [pool-1-thread-10]
    com.q1labs.core.shared.datadeletion.task.FindDependentsTask:
    [ERROR] [NOT:0000003000][127.0.0.1/- -] [-/- -]Error trying to
    find Dependents for id: [347902bb-f6c0-4b07-9791-f3a8b0a94f17],
    and type: EVENT_REGEX_PROPERTY_DEPENDENCY
    [tomcat.tomcat] [pool-1-thread-10]
    java.lang.NullPointerException
    [tomcat.tomcat] [pool-1-thread-10]    at
    java.util.Locale.<init>(Locale.java:659)
    [tomcat.tomcat] [pool-1-thread-10]    at
    java.util.Locale.<init>(Locale.java:712)
    [tomcat.tomcat] [pool-1-thread-10]    at
    com.q1labs.core.shared.datadependency.CustomPropertyDependency.g
    etArielIndexingByPropertyId(CustomPropertyDependency.java:125)
    [tomcat.tomcat] [pool-1-thread-10]    at
    com.q1labs.core.shared.datadependency.CustomPropertyDependency.g
    etUsage(CustomPropertyDependency.java:93)
    [tomcat.tomcat] [pool-1-thread-10]    at
    com.q1labs.core.shared.datadeletion.task.FindDependentsTask.getA
    ctualUsage(FindDependentsTask.java:298)
    [tomcat.tomcat] [pool-1-thread-10]    at
    com.q1labs.core.shared.datadeletion.task.FindDependentsTask.getC
    hildUsage(FindDependentsTask.java:212)
    [tomcat.tomcat] [pool-1-thread-10]    at
    com.q1labs.core.shared.datadeletion.task.FindDependentsTask.getD
    efaultUsage(FindDependentsTask.java:169)
    [tomcat.tomcat] [pool-1-thread-10]    at
    com.q1labs.core.shared.datadeletion.task.FindDependentsTask.runT
    ask(FindDependentsTask.java:122)
    [tomcat.tomcat] [pool-1-thread-10]    at
    com.ibm.si.frameworks.taskmanagement.Task.run(Task.java:108)
    [tomcat.tomcat] [pool-1-thread-10]    at
    java.util.concurrent.Executors$RunnableAdapter.call(Executors.ja
    va:522)
    [tomcat.tomcat] [pool-1-thread-10]    at
    java.util.concurrent.FutureTask.run(FutureTask.java:277)
    [tomcat.tomcat] [pool-1-thread-10]    at
    java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExec
    utor.java:1160)
    [tomcat.tomcat] [pool-1-thread-10]    at
    java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExe
    cutor.java:635)
    [tomcat.tomcat] [pool-1-thread-10]    at
    java.lang.Thread.run(Thread.java:812)
    

Local fix

  • Have the user configure a user locale and retry the "un-select"
    for the Custom Event Property.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 Patch 4.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 Patch 4.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ16411

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    732

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-05-24

  • Closed date

    2019-08-16

  • Last modified date

    2019-08-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"732","Edition":""}]

Document Information

Modified date:
16 August 2019