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IJ16160: TOMCAT OUT OF MEMORY CAN OCCUR WHEN ASSIGNING LOG SOURCES TO GROUPS IN SYSTEMS WITH VERY LARGE NUMBER OF LOG SOURCES

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APAR status

  • Closed as program error.

Error description

  • It has been identified that a Tomcat process out of memory can
    sometimes occur in QRadar environments with hundreds of
    thousands of Log Sources when assigning Log Sources to Log
    Source Groups using the Log Source Management App.
    When a Tomcat out of memory occurs, the QRadar User Interface
    becomes unavailable until all related services are running as
    expected.
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 Patch 5
    and 7.3.3 GA.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 Patch 5
    and 7.3.3 GA.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ16160

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-05-15

  • Closed date

    2019-12-06

  • Last modified date

    2019-12-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":""}]

Document Information

Modified date:
06 December 2019