IBM Support

IJ16032: QRADAR LOGS FILLING WITH REPEATED MESSAGES SIMILAR TO "<HOSTNAME> <PROCESS>[PID]: RECEIVED <NUMBER>"

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • It has been identifed that repeated log messages can fill
    QRadar logs.
    Repeated messages similar to the following might be visible in
    /var/log/qradar.error and .log when this issue is occurring:
    <hostname> tomcat[14144]: Received 210593
    <hostname> tomcat[14144]: Received 210594
    <hostname> tomcat[14144]: Received 210599
    <hostname> tomcat[14144]: Received 210602
    <hostname> tomcat[14144]: Received 210594
    <hostname> tomcat[14144]: Received 210595
    <hostname> ecs-ep[21513]: Received 478
    <hostname> ecs-ep[21513]: Received 477
    <hostname> ecs-ep[21513]: Received 481
    <hostname> ecs-ep[21513]: Received 480
    <hostname> ecs-ep[21513]: Received 478
    <hostname> ecs-ep[21513]: Received 481
    Note: By default, the QRadar disk sentry check runs every 60
    seconds and looks for high disk usage across monitored
    partitions (including /var/log). If the partition fills to 95%,
    it will stop the QRadar critical services.
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 Patch 3.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 Patch 3.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ16032

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    732

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-05-09

  • Closed date

    2019-07-25

  • Last modified date

    2019-07-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"732","Edition":""}]

Document Information

Modified date:
25 July 2019