IJ15891: WARRANTY INCIDENTS, WARRANTY_INCIDENTS.RPTDESIGN, REPORT DOES NOT PULL THE ASSET AND THE ASSET DESCRIPTION

APAR status

• Closed as fixed if next.

Error description

• PROBLEM:
  When executing the Warranty Incidents report
  (warranty_incidents.rptdesign) from Warranty Contract
  application, the reprot doesn t pull the asset and the asset
  description and doesn't display them in its output.
  PERFORMANCE ISSUE: oout of the box report not performing as
  expected.
  STEPS TO REPRODUCE: In Warranty Contracts application list all
  records (OOTB data is about 8 records), click on Run Reports
  >select Warranty Incidents Report>only enter the required two
  parameters START and END dates> Submit the report to run
  immediately> Report output does not contain Asset and Asset
  Desc info that exists in Maximo under Associated Assets Tab in
  Warranty contracts application (see Contract:1015,
  Vendor:DATACHIP).
  CURRENT ERRONEOUS RESULT:  oout of the box report not
  performing as expected. Desc and Asset Description are missing
  from report output.
  EXPECTED RESULT:  Asset and Asset Description should be
  displayed on the report output.
  ADDITIONAL INFO: n/a
  ENVIRONMENT (SYSTEM INFO):  can be reproduced in Maximo
  v7.6.0.9 and v7.6.1
  LOCAL FIX: N/A
  SECURITY IMPACT (Y/N): N
  

Local fix

• no workaround is available
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo report users running contract warranty report         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Asset information is incorrectly displayed on the report     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Import the updated report design into Maximo                 *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels