IBM Support

IJ15811: DEPLOY FULL CONFIGURATION DOES NOT COMPLETE (TIME OUT) WHEN THE FILE HOSTCONTEXT.NODOWNLOAD IS PRESENT

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APAR status

  • Closed as program error.

Error description

  • It has been identified that in some instances the file,
    /opt/qradar/conf/hostcontext.NODOWNLOAD is not removed properly
    during regular QRadar functions.
    The Deploy Full Configuration does not complete (times out)
    until the file
    /opt/qradar/conf/hostcontext.NODOWNLOAD is manually removed.
    

Local fix

  • Remove the file /opt/qradar/conf/hostcontext.NODOWNLOAD on any
    affected Managed Host (or Console) and attempt the Deploy Full
    Configuration again.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 Patch 5
    and 7.3.3 GA.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 Patch 5
    and 7.3.3 GA.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ15811

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    728

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-04-30

  • Closed date

    2019-12-08

  • Last modified date

    2019-12-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"728","Edition":""}]

Document Information

Modified date:
08 December 2019