IBM Support

IJ15701: BACKUP OF CISCO IOS DEVICE CAN FAIL WITH ERROR "CAN'T USE STRING ("0") AS AN ARRAY REF WHILE 'STRICT REFS' IN USE"

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APAR status

  • Closed as program error.

Error description

  • It has been identified that backup of Cisco IOS devices can
    fail with a message similar to:
    java.lang.Exception: Can't use string ("0") as an ARRAY ref
    while "strict refs" in use at
    /usr/share/ziptie-server/core/org.ziptie.adapters.common_2018.10
    _03-19110827/scripts/ZipTie/Model/AddressTranslation.pm line
    236.
        at
    org.ziptie.server.job.AbstractAdapterTask.execute(AbstractAdapte
    rTask.java:156)
        at
    org.ziptie.server.dispatcher.Operation.execute(Operation.java:10
    0)
        at
    org.ziptie.server.dispatcher.OperationExecutor$JobThread.runJob(
    OperationExecutor.java:684)
        at
    org.ziptie.server.dispatcher.OperationExecutor$JobThread.run(Ope
    rationExecutor.java:561)
    Caused by: javax.xml.ws.soap.SOAPFaultException: Can't use
    string ("0") as an ARRAY ref while "strict refs" in use at
    /usr/share/ziptie-server/core/org.ziptie.adapters.common_2018.10
    _03-19110827/scripts/ZipTie/Model/AddressTranslation.pm line
    236.
        at
    com.sun.xml.ws.fault.SOAP11Fault.getProtocolException(SOAP11Faul
    t.java:188)
        at
    com.sun.xml.ws.fault.SOAPFaultBuilder.createException(SOAPFaultB
    uilder.java:116)
        at com.s...
    
    
    This occurs when a NAT source list references an Access Control
    List that does not exist.
    

Local fix

  • Modify the NAT source list on the device to reference an
    existing Access Control List.
    

Problem summary

  • This issue has been resolved in Risk Manager Adapters Bundle
    with ID 2019.06-17062537 (Adapters Bundle 13)
    

Problem conclusion

  • This issue has been resolved in Risk Manager Adapters Bundle
    with ID 2019.06-17062537 (Adapters Bundle 13)
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ15701

  • Reported component name

    QR RISK MANAGER

  • Reported component ID

    5725QRMSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-04-25

  • Closed date

    2019-07-30

  • Last modified date

    2019-07-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QR RISK MANAGER

  • Fixed component ID

    5725QRMSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQQU","label":"IBM Security QRadar Risk Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":""}]

Document Information

Modified date:
30 July 2019