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IJ15400: AKAMAI KONA REST API PROTOCOL FAILS WITH NULLPOINTEREXCEPTION IN QRADAR LOGGING

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APAR status

  • Closed as program error.

Error description

  • It has been identified that the Akamai Kona REST API protocol
    in QRadar can fail with a nullpointerexception generated in
    QRadar logging.
    Messages similar to the following might be visible in
    /var/log/qradar.log when this issue is occuring:
    [ecs-ec-ingress.ecs-ec-ingress] [Akamai Kona REST API Protocol
    Provider Thread: class
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    IProvider3356]
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    IProvider: [ERROR] [NOT:0000003000][127.0.0.1/- -] [-/- -]An
    error occured during execution of provider class
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    IProvider3356
    [ecs-ec-ingress.ecs-ec-ingress] [Akamai Kona REST API Protocol
    Provider Thread: class
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    IProvider3356] java.lang.NullPointerException
    [ecs-ec-ingress.ecs-ec-ingress] [Akamai Kona REST API Protocol
    Provider Thread: class
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    IProvider3356]    at
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    IProvider.getEvents(AkamaiKonaRESTAPIProvider.java:417)
    [ecs-ec-ingress.ecs-ec-ingress] [Akamai Kona REST API Protocol
    Provider Thread: class
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    IProvider3356]    at
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    IProvider.execute(AkamaiKonaRESTAPIProvider.java:246)
    [ecs-ec-ingress.ecs-ec-ingress] [Akamai Kona REST API Protocol
    Provider Thread: class
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    IProvider3356]    at
    com.q1labs.semsources.sources.base.SourceProvider.run(SourceProv
    ider.java:193)
    [ecs-ec-ingress.ecs-ec-ingress] [Akamai Kona REST API Protocol
    Provider Thread: class
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    IProvider3356]
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    ISource: [ERROR] [NOT:0000003000][127.0.0.1/- -] [-/- -]There
    appears to have been a run-time issue with the provider
    connection 'class
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    IProvider3356'.
    

Local fix

  • Disable and Re-enable the associated Log Source until a new
    version of the Protocol is released to address this specific
    issue.
    

Problem summary

  • ERROR DESCRIPTION:
    It has been identified that the Akamai Kona REST API protocol
    in QRadar can fail with a nullpointerexception generated in
    QRadar logging.
    Messages similar to the following might be visible in
    /var/log/qradar.log when this issue is occuring:
    [ecs-ec-ingress.ecs-ec-ingress] [Akamai Kona REST API Protocol
    Provider Thread: class
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    IProvider3356]
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    IProvider: [ERROR] [NOT:0000003000][127.0.0.1/- -] [-/- -]An
    error occured during execution of provider class
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    IProvider3356
    [ecs-ec-ingress.ecs-ec-ingress] [Akamai Kona REST API Protocol
    Provider Thread: class
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    IProvider3356] java.lang.NullPointerException
    [ecs-ec-ingress.ecs-ec-ingress] [Akamai Kona REST API Protocol
    Provider Thread: class
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    IProvider3356]    at
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    IProvider.getEvents(AkamaiKonaRESTAPIProvider.java:417)
    [ecs-ec-ingress.ecs-ec-ingress] [Akamai Kona REST API Protocol
    Provider Thread: class
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    IProvider3356]    at
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    IProvider.execute(AkamaiKonaRESTAPIProvider.java:246)
    [ecs-ec-ingress.ecs-ec-ingress] [Akamai Kona REST API Protocol
    Provider Thread: class
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    IProvider3356]    at
    com.q1labs.semsources.sources.base.SourceProvider.run(SourceProv
    ider.java:193)
    [ecs-ec-ingress.ecs-ec-ingress] [Akamai Kona REST API Protocol
    Provider Thread: class
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    IProvider3356]
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    ISource: [ERROR] [NOT:0000003000][127.0.0.1/- -] [-/- -]There
    appears to have been a run-time issue with the provider
    connection 'class
    com.q1labs.semsources.sources.akamaikonarestapi.AkamaiKonaRESTAP
    IProvider3356'.
    

Problem conclusion

  • Resolves an issue in the Akamai Kona Rest API protocol to
    prevent a Null Pointer Exception that could cause event
    collection to stop. The release of this protocol update closes
    APAR IJ15400 and resolves the workaround where users needed to
    disable and enable their Akamai Kona log sources.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ15400

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-04-10

  • Closed date

    2019-07-18

  • Last modified date

    2019-07-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":""}]

Document Information

Modified date:
18 July 2019