IBM Support

IJ15312: DATE CHANGES IN INSPECTIONS WORK CENTER ON IPAD

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APAR status

  • Closed as program error.

Error description

  • PROBLEM:
    When you enter date/time on the IPAD and save, it's getting a
    wrong value saved.
    STEPS TO REPRODUCE:
    1) GO TO MANAGE INSPECTION FORMS
    2) Create Form
    3) Enter a Name
    4) Select INSPECTION as type
    5) click on ADD QUESTION
    6) Select DATE/TIME fields
    7) Enter a question (Receive Date ie)
    8) Enter a description (Date received ie)
    9) Required: YES
    10) Click DONE
    11) Click SAVE
    12) Change Status to Active
    13) GO TO WORK ORDER TRACKING
    14) Create a new Work Order
    15) Enter a description (IPAD TEST)
    16) In Inspection form field, click on detail menu >> select
    value
    17) Choose the form created previouly
    18) Save work order
    19) On the IPAD, go to CONDUCT INSPECTION
    20) Open the Inspection related to the work order (IPAD TEST
    description)
    21) Click Start
    22) Enter Date and enter time
    23) Click on COMPLETE
    24) Click on EXIT to close the popup
    CURRENT ERRONEOUS RESULT: Maximo save a wrong value to Date and
    time fields when entered by IPAD.
    EXPECTED RESULT:  Maximo save the exact Date and time at the
    moment you hit save.
    PRODUCT VERSION:
    IBM Maximo Asset Management Work Centers 7.6.0.4
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * all maximo utilities users                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * date offset was being set incorrectly for safari platform    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fixed offset from date before parsing date/time
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ15312

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-04-05

  • Closed date

    2020-06-08

  • Last modified date

    2020-06-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
10 June 2020