IBM Support

IJ15297: MANAGED WINCOLLECT AGENTS DO NOT RECEIVE CONFIG UPDATES WHEN USING 'ENCRYPT HOST CONNECTIONS' IN CONSOLE SETTINGS

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • It has been identified that Managed WinCollect agents do not
    receive Config Updates if "Encrypt Host Connections" is
    selected under the appliance settings (System and
    License Management).
    NOTE:  "Encrypt Host Connections" has no benefit when enabled
    on the QRadar Console appliance.
    

Local fix

  • No workaround available.
    

Problem summary

  • It has been identified that Managed WinCollect agents do not
    receive Config Updates if "Encrypt Host Connections" is
    selected under the "Console" appliance settings (System and
    License Management).
    NOTE:  "Encrypt Host Connections" has no benefit when enabled
    on the QRadar Console appliance.
    

Problem conclusion

  • This issue was fixed in WinCollect version 7.2.9 Patch 2 (7.2.9
    P2).
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ15297

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    728

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-04-05

  • Closed date

    2020-04-02

  • Last modified date

    2020-04-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}]}]

Document Information

Modified date:
16 April 2020