IBM Support

IJ13595: LDAP LOGINS CAN FAIL IF PAGINATION IS DISABLED FOR BIND USER

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • It has been identified that QRadar LDAP logins can fail if
    pagination is disabled for bind user.
    In the LDAP authentication setup, test connection to the
    backend server succeeds.  If group authentication is used,
    group load fails.
    

Local fix

  • Enable paging for the bind user, or change the bind user to one
    that has paging allowed.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 Patch
    1 and 7.3.2 Patch 6.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 Patch
    1 and 7.3.2 Patch 6.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ13595

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-02-13

  • Closed date

    2019-12-09

  • Last modified date

    2020-01-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
09 January 2020