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IJ13502: SOURCE OR DESTINATION IP ADDRESS BEGINNING WITH 195.212.X.X CAN SOMETIMES DISPLAY AS 'NULL' IN THE QRADAR USER INTERFACE

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APAR status

  • Closed as program error.

Error description

  • It has been identified that any IP address with the source IP
    beginning with 195.212.X.X does not show up a country or region
    in the Log Activity "Source Geographic Country/Region" column.
    For example:
    - Open the Log Activity tab
    - Go to Search-> New search -> Add Source Geographic
    Country/Region, Destination Geographic Country/ Region and
    Geographic Continent  Columns -> search
    - Have known events that have IP 195.212.x.x and as a source or
    destination IP
    - Observe that the Source Geographic Country/Region,
    or Destination Geographic Country/ Region and Geographic
    Continent Columns displays null.
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 Patch 3.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 Patch 3.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ13502

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-02-11

  • Closed date

    2019-07-25

  • Last modified date

    2019-07-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":""}]

Document Information

Modified date:
25 July 2019