IJ12630: MESSAGE REPROCESSING APLICATION IS CONVERTING SPECIAL CHARACTERS IN ERROR MESSAGES TO HTML ENTITY.

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION:
  Message Reprocessing aplication is converting special
  characters in error messages to HTML entity.
  PERFORMANCE ISSUE: NO
  STEPS TO REPRODUCE:
  The steps below use MAXDEMO as example:
  1)Go to External Systems application.
  Search for EXTSYS1.
  Enable the External System and MXITEMInterface Enterprise
  Service.
  2)Create a CSV file using the example below:
  EXTSYS1,MXITEMInterface,AddChange
  DESCRIPTION,ITEMNUM,ITEMSETID
  Z299.2 MNFR/DISTRIBUTOR>>>SEE NOTES,PF03,SET13
  Notice ITEMSETID SET13 is invalid. We want to create an error
  message.
  3)Import the CSV created in step 2.
  4)Go to Message Reprocessing application and search for the
  error message.
  The special character > will be replaced by HTML code >
  If the ITEMSETID is fixed and reprocessed Maximo will save >
  not > as desired.
  
  EXPECTED RESULT:
  Maximo should convert HTML entity to special character.
  CURRENT ERRONEOUS RESULT:
  Maximo will save HTML entity instead of special character.
  ENVIRONMENT:
  Tivoli's process automation engine 7.6.0.8-IFIX20171025-1353
  Build 20170512-0100 DB Build V7608-63 HFDB Build HF7608-07
  IBM TPAE Integration Framework 7.6.0.8 Build 20170510-2330 DB
  Build V7608-43
  
  
  SECURITY IMPACT (Y/N): N
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * MESSAGE REPROCESSING APPLICATION IS CONVERTING SPECIAL       *
  * CHARACTERS IN ERROR MESSAGES TO HTML ENTITY.                 *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  	 | release\fix pack | Interim Fix for Release 7.6.1.1 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  INTEGRATION

• Fixed component ID

  5724R46I1

Applicable component levels

• R760 PSY

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