IBM Support

IJ12227: RISK_MANAGER_BACKUP.SH CREATES TARBALL FILES IN /STORE/QRM_BACKUPS/ DIRECTORY ON QRADAR CONSOLE

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APAR status

  • Closed as program error.

Error description

  • It has been identified that
    /opt/qradar/bin/dbmaint/risk_manager_backup.sh runs on the
    QRadar Console when it should only run on the QRadar Risk
    Manager (QRM) managed host.
    When the script runs (daily), it produces tarball files
    in /store/qrm_backups
    Example output when running the following command on the QRadar
    Console:
    # ls -l /store/qrm_backups
    -rw-r--r-- 1 root root 245 Dec 12 04:01
    backup-2018-11-25-04-00-58.tgz
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.4.1.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.4.1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ12227

  • Reported component name

    QR RISK MANAGER

  • Reported component ID

    5725QRMSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-12-19

  • Closed date

    2020-08-19

  • Last modified date

    2020-08-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QR RISK MANAGER

  • Fixed component ID

    5725QRMSW

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSBQQU","label":"IBM QRadar Risk Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731"}]

Document Information

Modified date:
20 August 2020