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IJ12226: FAILED XLS TABLE REPORT WITH "MERGED REGION A1 MUST CONTAIN 2 OR MORE CELLS" MESSAGES IN QRADAR LOGGING

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APAR status

  • Closed as program error.

Error description

  • It has been identified that when attempting to generate an XLS
    table report which has no data accumulated for the period it is
    being generated for (i.e. weekly or monthly), the report fails
    and generates exception messages in QRadar logging.
    Messages similar to the following might be visible in
    /var/log/qradar.log when this issue is occurring:
    [report_runner] [main] com.q1labs.reporting.ReportServices:
    [ERROR] [NOT:0000003000][127.0.0.1/- -] [-/- -]REPORT
    [WEEKLY#^#abc#$#09095b15-f5a3-486f-a7d7-15b57513fb3e#^#154321211
    4517]: An error was encountered rendering the XLS version of
    the report
    [WEEKLY#^#abc#$#09095b15-f5a3-486f-a7d7-15b57513fb3e#^#154321211
    4517].java.lang.IllegalArgumentException: Merged region A1 must
    contain 2 or more cells
    [report_runner] [main] com.q1labs.reporting.ReportServices:
    [ERROR] [NOT:0000003000][127.0.0.1/- -] [-/- -]Unable to send
    report "09095b15-f5a3-486f-a7d7-15b57513fb3e" to test@email.com
    [report_runner] [main]
    com.q1labs.frameworks.exceptions.FrameworksException: Unable to
    send mail message to: [test@email.com]
    [report_runner] [main]    at
    com.q1labs.frameworks.util.SMTPMail.send(SMTPMail.java:198)
    [report_runner] [main]    at
    com.q1labs.frameworks.util.SMTPMail.send(SMTPMail.java:143)
    [report_runner] [main]    at
    com.q1labs.frameworks.util.SMTPMail.sendMessage(SMTPMail.java:22
    0)
    [report_runner] [main]    at
    com.q1labs.reporting.Report.sendMail(Report.java:1201)
    [report_runner] [main]    at
    com.q1labs.reporting.Report.process(Report.java:585)
    [report_runner] [main]    at
    com.q1labs.reporting.ReportRunner.main(ReportRunner.java:246)
    [report_runner] [main] Caused by:
    [report_runner] [main] javax.mail.MessagingException:
    IOException while sending message;
      nested exception is:
        java.io.FileNotFoundException:
    /store/tmp/reporting/WEEKLY#^#abc#$#09095b15-f5a3-486f-a7d7-15b5
    7513fb3e#^#1543212114517/XLS/09095b15-f5a3-486f-a7d7-15b57513fb3
    e.xls (No such file or directory)
    [report_runner] [main]    at
    com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:5
    66)
    [report_runner] [main]    at
    com.q1labs.frameworks.util.SMTPMail.send(SMTPMail.java:168)
    [report_runner] [main]    ... 5 more
    [report_runner] [main] com.q1labs.reporting.ReportServices:
    [ERROR] [NOT:0000003000][127.0.0.1/- -] [-/- -]REPORT
    [WEEKLY#^#abc#$#09095b15-f5a3-486f-a7d7-15b57513fb3e#^#154321211
    4517]: Report Exception:
    abc#$#09095b15-f5a3-486f-a7d7-15b57513fb3e.xml
    [report_runner] [main] java.lang.RuntimeException: REPORT
    [WEEKLY#^#abc#$#09095b15-f5a3-486f-a7d7-15b57513fb3e#^#154321211
    4517]: Failed to generate report version.
    [report_runner] [main]    at
    com.q1labs.reporting.Report.process(Report.java:651)
    [report_runner] [main]    at
    com.q1labs.reporting.ReportRunner.main(ReportRunner.java:246)
    [report_runner] [main] com.q1labs.reporting.ReportRunner:
    [ERROR] [NOT:0000003000][127.0.0.1/- -] [-/- -]Run report
    "abc#$#09095b15-f5a3-486f-a7d7-15b57513fb3e" Error
    [report_runner] [main] java.lang.RuntimeException: REPORT
    [WEEKLY#^#abc#$#09095b15-f5a3-486f-a7d7-15b57513fb3e#^#154321211
    4517]: Failed to run using template
    [abc#$#09095b15-f5a3-486f-a7d7-15b57513fb3e.xml]
    [report_runner] [main]    at
    com.q1labs.reporting.Report.process(Report.java:658)
    [report_runner] [main]    at
    com.q1labs.reporting.ReportRunner.main(ReportRunner.java:246)
    [report_runner] [main] Caused by:
    [report_runner] [main] java.lang.RuntimeException: REPORT
    [WEEKLY#^#abc#$#09095b15-f5a3-486f-a7d7-15b57513fb3e#^#154321211
    4517]: Failed to generate report version.
    [report_runner] [main]    at
    com.q1labs.reporting.Report.process(Report.java:651)
    [report_runner] [main]    ... 1 more
    [report_runner] [main] com.q1labs.reporting.ReportRunner:
    [ERROR] [NOT:0000003000][127.0.0.1/- -] [-/- -]Error
    initializing ReportRunner
    [report_runner] [main] java.lang.Throwable:
    java.lang.RuntimeException: REPORT
    [WEEKLY#^#abc#$#09095b15-f5a3-486f-a7d7-15b57513fb3e#^#154321211
    4517]: Failed to run using template
    [abc#$#09095b15-f5a3-486f-a7d7-15b57513fb3e.xml]
    [report_runner] [main]    at
    com.q1labs.reporting.ReportRunner.main(ReportRunner.java:300)
    [report_runner] [main] Caused by:
    [report_runner] [main] java.lang.RuntimeException: REPORT
    [WEEKLY#^#abc#$#09095b15-f5a3-486f-a7d7-15b57513fb3e#^#154321211
    4517]: Failed to run using template
    [abc#$#09095b15-f5a3-486f-a7d7-15b57513fb3e.xml]
    [report_runner] [main]    at
    com.q1labs.reporting.Report.process(Report.java:658)
    [report_runner] [main]    at
    com.q1labs.reporting.ReportRunner.main(ReportRunner.java:246)
    [report_runner] [main] Caused by:
    [report_runner] [main] java.lang.RuntimeException: REPORT
    [WEEKLY#^#abc#$#09095b15-f5a3-486f-a7d7-15b57513fb3e#^#154321211
    4517]: Failed to generate report version.
    [report_runner] [main]    at
    com.q1labs.reporting.Report.process(Report.java:651)
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 GA.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 GA.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ12226

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-12-19

  • Closed date

    2019-12-08

  • Last modified date

    2019-12-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":""}]

Document Information

Modified date:
08 December 2019