IBM Support

IJ12122: RISK MANAGER COUNTING FAILS FOR NON-CISCO FIREWALLS WHERE EVENTS HAVE NO ASSOCIATED RULE ID

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • It has been identified that the rule counting process within
    QRM fails for all non cisco devices when an event is received
    that has no rule ID. A null pointer exception is thrown in the
    logs and the rule counts appear as 0 on the QRM rules screen
    for the selected firewall.
    Messages similar to the following might be visible in
    /var/log/qradar.log when this issue is occurring:
    [tomcat-rm.tomcat-rm] [Rule Counter Timer]
    com.q1labs.simulator.report.fw.rulecounting.RuleCounter: [INFO]
    [NOT:0000006000][127.0.0.1/- -] [-/- -]Updating rule counts
    from Tue Nov 20 11:30:00 GMT 2018 (1542713400000) to Tue Nov 20
    12:00:00 GMT 2018 (1542715200000)
    [tomcat-rm.tomcat-rm] [Rule Counter Timer]
    com.q1labs.simulator.report.fw.rulecounting.RuleCounter: [INFO]
    [NOT:0000006000][/- -] [-/- -]Rule counting complete, updated 0
    rules using 0 events
    [tomcat-rm.tomcat-rm] [Rule Counter Timer]
    com.q1labs.simulator.report.fw.rulecounting.RuleCounter:
    [ERROR] [NOT:0000003000][127.0.0.1/- -] [-/- -]Error updating
    event counts
    [tomcat-rm.tomcat-rm] [Rule Counter Timer]
    java.lang.NullPointerException
    [tomcat-rm.tomcat-rm] [Rule Counter Timer]    at
    java.lang.String.<init>(String.java:326)
    [tomcat-rm.tomcat-rm] [Rule Counter Timer]    at
    com.q1labs.simulator.report.fw.rulecounting.RuleCounter$StreamSi
    mEventsTask$1.process(RuleCounter.java:255)
    [tomcat-rm.tomcat-rm] [Rule Counter Timer]    at
    com.q1labs.simulator.report.fw.rulecounting.RuleCounter$StreamSi
    mEventsTask$1.process(RuleCounter.java:176)
    [tomcat-rm.tomcat-rm] [Rule Counter Timer]    at
    com.q1labs.ariel.Connection.receiveStream(Connection.java:149)
    [tomcat-rm.tomcat-rm] [Rule Counter Timer]    at
    com.q1labs.ariel.ArielClient.receiveStream(ArielClient.java:539)
    [tomcat-rm.tomcat-rm] [Rule Counter Timer]    at
    com.q1labs.simulator.report.fw.rulecounting.RuleCounter$StreamSi
    mEventsTask.run(RuleCounter.java:176)
    [tomcat-rm.tomcat-rm] [Rule Counter Timer]    at
    java.util.TimerThread.mainLoop(Timer.java:566)
    [tomcat-rm.tomcat-rm] [Rule Counter Timer]    at
    java.util.TimerThread.run(Timer.java:516)
    [tomcat-rm.tomcat-rm] [Rule Counter Timer]
    com.q1labs.simulator.report.fw.rulecounting.RuleCounter: [WARN]
    [NOT:0000004000][127.0.0.1/- -] [-/- -]Rule counter summary of
    warnings: Number of unknown Device IDs = 1.
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.1 patch 7
    interimfix 01, 7.3.1 patch 8 and 7.3.2 GA.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.1 patch 7
    interimfix 01, 7.3.1 patch 8 and 7.3.2 GA.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ12122

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-12-12

  • Closed date

    2019-03-06

  • Last modified date

    2019-03-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":""}]

Document Information

Modified date:
06 March 2019