APAR status
Closed as program error.
Error description
Problem Description Receiving a system message when we save a CU Estimate with an expandable CU. The System Message is: BMXAA6713E - The MBO fetch operation failed in the mboset with the SQL error code 1008. Steps to Reproduce Create the CU?s in the CU Library: Create child 1 CU Populate the following fields: CU: TEST.CHILD.1 DESCRIPTION: TEST CHILD CU 1 CU LEVEL: 2 STATION DETAIL = Checked JOB INSTRUCTION = Checked CU DETAIL = Checked Save and change the CU status to ACTIVE Create child 2 CU Populate the following fields: CU: TEST.CHILD.2 DESCRIPTION: TEST CHILD CU 2 CU LEVEL: 2 STATION DETAIL = Checked JOB INSTRUCTION = Checked CU DETAIL = Checked Save and change the CU status to ACTIVE Create child 3 CU Populate the following fields: CU: TEST.CHILD.3 DESCRIPTION: TEST CHILD CU 3 CU LEVEL: 2 STATION DETAIL = Checked JOB INSTRUCTION = Checked CU DETAIL = Checked Save and change the CU status to ACTIVE Create the parent CU to the three children: Populate the following fields: CU: TEST.PARENT DESCRIPTION: PARENT OF TEST CUs CU LEVEL: 3 STATION DETAIL = Checked EXPANDABLE = Checked AUTO EXPAND = Checked CU DETAIL = Checked Save and change the CU status to ACTIVE Add child CU?s created above to the parent: Note: In this example added CU ? TEST.CHILD.3 twice with different voltages. Click new row under the child CU tab Populate the following fields: CU = TEST.CHILD.1 QUANTITY = 1 VOLTAGE = null Click new row under the child CU tab Populate the following fields: CU = TEST.CHILD.2 QUANTITY = 1 VOLTAGE = 13 Click new row under the child CU tab Populate the following fields: CU = TEST.CHILD.3 QUANTITY = 1 VOLTAGE = 23 Click new row under the child CU tab Populate the following fields: CU = TEST.CHILD.3 QUANTITY = 1 VOLTAGE = 13 Click Save Icon Go to CU Estimating (T&D) application Click New the New Estimate icon on the toolbar. Populate the following fields: Description = TEST ESTIMATE Request Type = JOB Click new row on the versions tab to create an estimate version. Description = TEST VERSION Estimate Type = DESIGN Work Group = Select a valid work group Storeroom = Select a valid storeroom Voltage = 13 Click Save Icon Click on the Stations tab and create a station by clicking on New Station. Populate the following fields: STATION = 1 DESCRIPTION = STATION 1 Save the station. Click on the Compatible Units Tab. Click on New Row to add the Parent Expandable CU to the Station. Populate the following fields: CU Name = TEST.PARENT Work Function = I Quantity = 1 Expand = (make sure the expand is checked) Tab out Click Save Icon Results BMXAA6713E - The MBO fetch operation failed in the mboset with the SQL error code 1008. The record could not be retrieved from the database. See the log file for more details about the error. More information Expected Results You should not receive the BMXAA6713E error Reported Version IBM Maximo for Utilities 7.6.0.1
Local fix
no work around
Problem summary
**************************************************************** * USERS AFFECTED: * * All user of Maximo for Utilities * **************************************************************** * PROBLEM DESCRIPTION: * * BMXAA6713E - THE MBO FETCH OPERATION FAILED IN THE MBOSET * * WITH ERROR CODE 1008 SAVING CU ESTIMATE * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Fixed the query that was used to fetch the records from the database.
Temporary fix
Comments
APAR Information
APAR number
IJ11267
Reported component name
MAXIMO UTILITIE
Reported component ID
5724R5600
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-11-13
Closed date
2018-12-06
Last modified date
2018-12-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO UTILITIE
Fixed component ID
5724R5600
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLLAM","label":"Maximo for Utilities"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
29 September 2021