IBM Support

IJ11168: ENCRYPTED INCIDENT FORENSICS APPLIANCES ARE MISSING THE REQUIRED HTTPS TUNNEL CONFIGURATION

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APAR status

  • Closed as program error.

Error description

  • It has been identified that encrypted Incident Forensics
    appliances are missing the required https tunnel configurations.
    This causes an inability to create new forensics recoveries due
    to the communication failure with the QRIF appliances.
    

Local fix

  • - Add an iptables rule to allow the QRIF host appliance to
    connect to port 443 on the QRadar Console appliance
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.1 patch 8
    and 7.3.2 patch 1.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.1 patch 8
    and 7.3.2 patch 1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ11168

  • Reported component name

    QR INCIDENT FOR

  • Reported component ID

    5725QIFSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-11-08

  • Closed date

    2019-04-15

  • Last modified date

    2019-04-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QR INCIDENT FOR

  • Fixed component ID

    5725QIFSW

Applicable component levels

  • R731 PSY

       UP

  • R732 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SS6E69","label":"IBM QRadar Network Insights"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":""},{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSUK44","label":"IBM Security QRadar Incident Forensics"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":""}]

Document Information

Modified date:
15 April 2019