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IJ10818: CHANGES MADE TO LOGROTATE IN QRADAR 7.3.1 PATCH 6 CAN CAUSE /VAR/LOG AND OR /OPT TO RUN OUT OF FREE SPACE

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APAR status

  • Closed as program error.

Error description

  • It has been identified that changes made to logrotate in QRadar
    7.3.1 Patch 6 can cause the /var/log and or the /opt partition
    to prematurely run out of free space.
    Note - When monitored partition disk space reaches 95%
    utilization, QRadar processes are automatically shut down,
    preventing the system from operating properly.
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of patch 7.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 731 patch 7.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ10818

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-10-26

  • Closed date

    2018-11-30

  • Last modified date

    2018-11-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":""}]

Document Information

Modified date:
30 November 2018