IBM Support

IJ10603: API CALLS TO THE OFFENSE MODEL FOR SOURCE_ADDRESSES/ID AND LOCAL_DESTINATION_ADDRESSES/ID CAN TAKE TOO LONG

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • It has been identified that API calls to the offense model for
    source_addresses/id and local_destination_addresses/id can take
    a longer than expected time to return.
    This has been observed to affect the usability of the Resilient
    app as it can timeout while fetching a number of these ids
    during normal operations.
    This has also been observed to sometimes cause a TXSentry on
    tomcat that can make the User Interface inaccessible until
    tomcat is running again normally.
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.1 patch 8.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.1 patch 8.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ10603

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-10-18

  • Closed date

    2019-03-06

  • Last modified date

    2019-03-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":""}]

Document Information

Modified date:
06 March 2019