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IJ10370: POSSIBLE ERRORS IN CERTAIN NETWORK ADAPTERS APPLIES TO AIX 7200-01

A fix is available

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • **************************************************************
    * USERS AFFECTED:
    * Systems running the AIX 7200-01 Technology Level
    * with
    * devices.ethernet.lnc2.rte below the 7.2.1.4 level
    * or
    * devices.ethernet.lnc.rte below the 7.2.1.4 level.
      **************************************************************
    * ERROR DESCRIPTION:
    * Network adapters using the 'lncentdd' and 'lnc2entdd'
    * drivers may experience issues due to unintended flash writes
    * during the adapter port open/close operations.
    * Affected network adapters currently include the following
    * Feature Codes:
    * EN15, EN16, EN17, EN18, EN0H, EN0J, EN0M, EN0N, EN0K, EN0L.
    *
    * These issues have been primarily seen when the adapter has
    * some unused ports with no IP address configured on them,
    * and performance/health monitoring tools repeatedly open and
    * close those unused ports.
    *
    * We have seen the following issues occur:
    * - HW_TMP_ERR for the affected adapters seen in the errlog
    * - adapter ports get into a dead state, and remain unusable
    *   until partition reboot
    * - adapter permanently failing to configure, requiring
    *   adapter replacement
    *
    * Find out if a system has any adapters using an affected
    * driver with lsdev, for example:
    *
    * # lsdev -F "name ddins" | grep -e lncentdd -e lnc2entdd
    *
    * Note: on a VIOS, this must be run as root using
    * 'oem_setup_env'.
    *
    * As a workaround before applying the fix, a 'dummy' IP
    * address can be configured on the unused ports.  This will
    * prevent the frequent open/closes of the adapter ports
    * monitoring tools.
      **************************************************************
    * RECOMMENDATION:
    * Install APAR IJ10370.
    * Prior to fix availability, an interim fix is available from
    * either
    * ftp://aix.software.ibm.com/aix/ifixes/ij10370/
    * https://aix.software.ibm.com/aix/ifixes/ij10370/
    * Installation of the ifix requires a reboot.
      **************************************************************
    

Local fix

Problem summary

  • Customer may see "HW_TMP_ERR" error log entries associated
    with adapters using this driver.
    

Problem conclusion

  • Set the "Volatile" flag in the COMMON_SET_PHYSICAL_LINK_CONFIG
    adapter command.
    

Temporary fix

  •   *********
      * HIPER *
      *********
    

Comments

APAR Information

  • APAR number

    IJ10370

  • Reported component name

    AIX V7.2

  • Reported component ID

    5765CD200

  • Reported release

    720

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    YesHIPER

  • Submitted date

    2018-10-09

  • Closed date

    2018-10-09

  • Last modified date

    2019-11-14

  • APAR is sysrouted FROM one or more of the following:

    IJ10293

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    AIX V7.2

  • Fixed component ID

    5765CD200

Applicable component levels

  • R720 PSY U878974

       UP19/01/23 I 1000 Ž

PTF to Fileset Mapping

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSVEF8","label":"AIX 7.2 Enterprise Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"720","Edition":"","Line of Business":{"code":"LOB08","label":"Cognitive Systems"}},{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SG11S","label":"AIX 7.2 HIPERS, APARs and Fixes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"720","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
14 November 2019