IBM Support

IJ08858: 'APPLICATION ERROR' WHEN OPENING EVENTS AFTER A QRADAR USER HAS BEEN REMOVED

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APAR status

  • Closed as program error.

Error description

  • It has been identified that when a QRadar user who previously
    had created custom ariel AQL properties is deleted, an
    'Application Error' occurs for active QRadar users when
    attempting to open any event.
    
    Messages similar to the following might be visible in
    /var/log/qradar.log when this issue is occurring:
    [tomcat.tomcat] [admin@127.0.0.1 (4431)
    /console/do/ariel/arielDetails]
    com.q1labs.core.shared.ariel.AqlCustomKeyCreator: [ERROR]
    [NOT:0000003000][127.0.0.1/- -] [-/- -]Exception creating AQL
    key creator for property ID cd194251-ccd5-4d27-a272-a6706e371eaf
    [tomcat.tomcat] [admin@127.0.0.1 (4431)
    /console/do/ariel/arielDetails] java.lang.NullPointerException
    [tomcat.tomcat] [admin@127.0.0.1 (4431)
    /console/do/ariel/arielDetails]    at
    com.ibm.si.ariel.aql.metadata.CatalogDatabase.userHasAccess(Meta
    dataFactory.java:227)
    [tomcat.tomcat] [admin@127.0.0.1 (4431)
    /console/do/ariel/arielDetails]    at
    com.ibm.si.ariel.aql.metadata.MetadataFactory.createUserCatalog(
    MetadataFactory.java:702)
    [tomcat.tomcat] [admin@127.0.0.1 (4431)
    /console/do/ariel/arielDetails]    at
    com.ibm.si.ariel.aql.metadata.MetadataFactory.getCatalogByName(M
    etadataFactory.java:649)
    [tomcat.tomcat] [admin@127.0.0.1 (4431)
    /console/do/ariel/arielDetails]    at
    com.q1labs.ariel.ql.parser.MetadataHandler.getCatalog(MetadataHa
    ndler.java:150)
    [tomcat.tomcat] [admin@127.0.0.1 (4431)
    /console/do/ariel/arielDetails]    at
    com.q1labs.ariel.ql.parser.ParserBase.getCatalog(ParserBase.java
    :164)
    [tomcat.tomcat] [admin@127.0.0.1 (4431)
    /console/do/ariel/arielDetails]    at
    com.q1labs.ariel.ql.parser.Parser.parseExpression(Parser.java:29
    3)
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 Patch 3.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 Patch 3.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ08858

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-29

  • Closed date

    2019-03-07

  • Last modified date

    2019-07-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":""}]

Document Information

Modified date:
25 July 2019