IBM Support

IJ08851: NULLPOINTER EXCEPTION IN LOGS WHEN LOADING A SAVED SEARCH THAT CONTAINS SEARCH CRITERIA THAT INCLUDES A PURGED OFFENSE

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APAR status

  • Closed as program error.

Error description

  • It has been identified that a nullpointerexception can occur
    when a Saved Search is loaded that contains search criteria
    that includes a previously purged offense.
    This can result incorrect results from the affected search when
    loaded and also cause historical correlation to fail to run.
    
    Messages similar to the following might be visible in
    /var/log/qradar.log when this issue is occurring:
    The customer experienced the following exception in the
    /var/log/qradar.error
    [tomcat.tomcat] [ArielQueryManager]
    com.q1labs.ariel.ui.bean.EventSearchDelegate: [ERROR]
    [NOT:0000003000][127.0.0.1/- -] [-/- -]Error processing
    offenseId parameter for offense EQ 4391
    [tomcat.tomcat] [ArielQueryManager]
    java.lang.NullPointerException
    [tomcat.tomcat] [ArielQueryManager]    at
    com.q1labs.ariel.ui.bean.IUIArielSearchDelegate$OffenseProcessor
    .addOffenseSearchCriteria(IUIArielSearchDelegate.java:106)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.q1labs.ariel.ui.bean.EventSearchDelegate.prepareQuery(EventS
    earchDelegate.java:258)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.q1labs.ariel.ui.bean.ArielSearchForm.toQueryParams(ArielSear
    chForm.java:1093)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.q1labs.ariel.ui.bean.ArielSearchForm.toQueryParams(ArielSear
    chForm.java:780)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.q1labs.ariel.ui.bean.ArielSearchForm.toQueryParams(ArielSear
    chForm.java:737)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.q1labs.ariel.ui.bean.ArielSearchForm.toQueryParams(ArielSear
    chForm.java:731)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.q1labs.ariel.ui.bean.QueryHandleSerializer.deserialize(Query
    HandleSerializer.java:191)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.q1labs.ariel.ui.bean.QueryHandleSerializer.deserialize(Query
    HandleSerializer.java:34)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.google.gson.TreeTypeAdapter.read(TreeTypeAdapter.java:58)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.google.gson.Gson.fromJson(Gson.java:803)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.google.gson.Gson.fromJson(Gson.java:768)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.google.gson.Gson.fromJson(Gson.java:717)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.q1labs.ariel.ui.bean.EventSearchDelegate.deserialize(EventSe
    archDelegate.java:432)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.q1labs.core.dao.ariel.ArielQueryHandle.getQueryHandle(ArielQ
    ueryHandle.java:158)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.q1labs.ariel.ui.ArielQueryManager.run(ArielQueryManager.java
    :578)
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.1 patch 8
    and 7.3.2 GA.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.1 patch 8
    and 7.3.2 GA.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ08851

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    730

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-29

  • Closed date

    2019-03-07

  • Last modified date

    2019-03-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730","Edition":""}]

Document Information

Modified date:
07 March 2019