IBM Support

IJ08847: QRADAR APP TABS CAN BE BLANK AFTER A 'RESTART WEB SERVER' IS PERFORMED FROM THE ADMIN TAB

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APAR status

  • Closed as program error.

Error description

  • [tomcat.tomcat] [gui_app_startup_thread]
    com.q1labs.uiframeworks.util.ApplicationStartupThread: [ERROR]
    [NOT:0000003000][127.0.0.1/- -] [-/- -]Error occurred
    processing [<QRadar_App_Name>] 1652
    [tomcat.tomcat] [gui_app_startup_thread]
    com.q1labs.restapi_annotations.content.exceptions.endpointExcept
    ions.InvalidParameterException: Application requested 4096(mb)
    of memory, but only 628(mb) is available.
    [tomcat.tomcat] [gui_app_startup_thread]    at
    com.q1labs.uiframeworks.application.api.validation.handlers.AppR
    esourceHandler.validateMemory(AppResourceHandler.java:70)
    [tomcat.tomcat] [gui_app_startup_thread]    at
    com.q1labs.uiframeworks.application.api.validation.handlers.AppR
    esourceHandler.validate(AppResourceHandler.java:49)
    [tomcat.tomcat] [gui_app_startup_thread]    at
    com.q1labs.uiframeworks.application.api.service.DefaultApplicati
    onAPIService.performValidation(DefaultApplicationAPIService.java
    :917)
    [tomcat.tomcat] [gui_app_startup_thread]    at
    com.q1labs.uiframeworks.application.api.service.DefaultApplicati
    onAPIService.updateAppStatus(DefaultApplicationAPIService.java:4
    46)
    [tomcat.tomcat] [gui_app_startup_thread]    at
    com.q1labs.uiframeworks.application.api.service.DefaultApplicati
    onAPIService.updateAppStatus(DefaultApplicationAPIService.java:4
    20)
    [tomcat.tomcat] [gui_app_startup_thread]    at
    com.q1labs.uiframeworks.util.ApplicationStartupThread.processRun
    ningApplication(ApplicationStartupThread.java:141)
    [tomcat.tomcat] [gui_app_startup_thread]    at
    com.q1labs.uiframeworks.util.ApplicationStartupThread.processApp
    lications(ApplicationStartupThread.java:119)
    [tomcat.tomcat] [gui_app_startup_thread]    at
    com.q1labs.uiframeworks.util.ApplicationStartupThread.run(Applic
    ationStartupThread.java:81)
    [tomcat.tomcat] [gui_app_startup_thread]
    com.q1labs.uiframeworks.util.ApplicationStartupThread: [ERROR]
    [tomcat.tomcat] [gui_app_startup_thread]    at
    com.q1labs.uiframeworks.util.ApplicationStartupThread.run(Applic
    ationStartupThread.java:81
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 731 patch 6.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 731 patch 6.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ08847

  • Reported component name

    QRADAR APPLICAT

  • Reported component ID

    5737QRAPP

  • Reported release

    730

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-29

  • Closed date

    2018-09-18

  • Last modified date

    2018-09-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR APPLICAT

  • Fixed component ID

    5737QRAPP

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSCTP53","label":"App"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730","Edition":""}]

Document Information

Modified date:
18 September 2018