IBM Support

IJ08399: [OFFENSE MANAGER] OFFENSE SUMMARY PAGE CAN SOMETIMES TAKE LONGERTHAN EXPECTED

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • It has been identified that loading the offense summary of a
    single offense can sometimes take longer than expected (up to
    60 seconds).
    This has behavior has been observed when there are a very large
    number of offenses containing large numbers of remote and local
    destination IPs.  The offense summary screen runs a background
    query for all offenses instead of just the single offense id
    selected to display.
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.1 Patch 8
    and 7.3.2 Patch 3.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.1 Patch 8
    and 7.3.2 Patch 3.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ08399

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    727

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-10

  • Closed date

    2020-01-06

  • Last modified date

    2020-01-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"727","Edition":""}]

Document Information

Modified date:
06 January 2020