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IJ07879: QRADAR ARIEL SEARCH RESULTS CAN SOMETIMES BE LOST

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APAR status

  • Closed as program error.

Error description

  • It has been identified that a Ariel search results can
    sometimes be lost.
    When this issue occurs, graphs can fail to display due to
    missing data in search result sets and messages similar to the
    following might be visible in /var/log/qradar.error:
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:38198] com.q1labs.ariel.ConnectedClient: [ERROR]
    [NOT:0000003000][127.0.0.1/- -] [-/- -] Runtime exception
    processing request List all cursors -
    com.q1labs.ariel.protocol.SearchListRequest@bff3a192:
    u=QDISECOND
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:38198] java.lang.RuntimeException: Unable to get ACL
    for ariel_proxy, id=18873b12-d68e-4691-b834-fdb332d1bdc9,
    sid=4a13dd7a-cbbe-4fa7-965b-c580a1f2bdd9
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:38198]    at
    com.ibm.si.core.aql.metadata.ACLProvider.getRights(SecurityProvi
    derImpl.java:212)
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:38198]    at
    com.ibm.si.core.aql.metadata.ACLProvider.hasRights(SecurityProvi
    derImpl.java:219)
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:38198]    at
    com.q1labs.ariel.searches.AbstractAccessManager.silentSecurityCh
    eck(AbstractAccessManager.java:932)
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:38198]    at
    com.q1labs.ariel.searches.AbstractAccessManager.getSearches(Abst
    ractAccessManager.java:765)
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:38198]    at
    com.q1labs.ariel.searches.AccessManager.getSearches(AccessManage
    r.java:482)
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:38198]    at
    com.q1labs.ariel.ConnectedClient.listAllSearches(ConnectedClient
    .java:439)
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:38198]    at
    com.q1labs.ariel.ConnectedClient.processMessage(ConnectedClient.
    java:261)
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:38198]    at
    com.q1labs.ariel.ConnectedClient.run(ConnectedClient.java:135)
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:38198]    at
    java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExec
    utor.java:1160)
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:38198]    at
    java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExe
    cutor.java:635)
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:38198]    at java.lang.Thread.run(Thread.java:785)
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:38198] Caused by:
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:38198]
    com.ibm.si.security_model.access_control.exceptions.InvalidAclId
    Exception: No ACL Descriptor exists:
    18873b12-d68e-4691-b834-fdb332d1bdc9
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:38198]    at
    com.ibm.si.security_model.access_control.JAXBAclDescriptorIO.rea
    d(JAXBAclDescriptorIO.java:160)
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:38198]    at
    com.ibm.si.security_model.access_control.JAXBAclDescriptorStore.
    getAclDescriptor(JAXBAclDescriptorStore.java:71)
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:38198]    at
    com.ibm.si.security_model.access_control.JAXBAclDescriptorStore.
    getAclDescriptor(JAXBAclDescriptorStore.java:20)
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:38198]    at
    com.ibm.si.core.aql.metadata.ACLProvider.getRights(SecurityProvi
    derImpl.java:207)
    [ariel_proxy.ariel_proxy_server] [ariel_client
    /127.0.0.1:38198]    ... 10 more.
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.1 Patch 8
    Interimfix 01 and 7.3.2 GA.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.1 Patch 8
    Interimfix 01 and 7.3.2 GA.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ07879

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-07-17

  • Closed date

    2019-07-26

  • Last modified date

    2019-07-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":""}]

Document Information

Modified date:
26 July 2019