IBM Support

IJ07877: DELETING A BULK ADDED WINDOWS LOG SOURCE CAN CAUSE THE ASSOCIATED ACTIVE DIRECTORY ACCOUNT TO BECOME LOCKED OUT

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • It has been identified that Active Directory (AD) passwords
    used in bulk grouped MSRPC Log sources can become locked out
    after deleting one of the associated Log Sources.
    When deleting a bulk added MSRPC Log Source, there are hash
    values returned to the User Interface (UI) for the Active
    Directory password field surpassing the 100 character
    limit.   Once you click Save with the hash value displayed in
    the password field of the Log Source edit screen, the database
    entry for the AD password is changed.  QRadar attempts to log
    in to the remote Windows computers with that incorrect password
    and causes the account to be locked out.
    

Local fix

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.2.8 patch
    14, 7.3.1 patch 6 and 7.3.2 GA.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.2.8 patch
    14, 7.3.1 patch 6 and 7.3.2 GA.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ07877

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-07-17

  • Closed date

    2019-06-11

  • Last modified date

    2019-06-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":""}]

Document Information

Modified date:
11 June 2019