IBM Support

IJ07475: UNABLE TO CREATE A NEW USER ACCOUNT WITH A USERNAME THAT WAS PREVIOUSLY DELETED

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APAR status

  • Closed as program error.

Error description

  • Delete a user account using the ITNCM Account Administration
web page, then try to create a user account using the same
username as the deleted account

As soon as you click Save, the ITNCM Account Administration web
page no longer shows any Groups or Users.

Local fix

  • 



Problem summary


    

  • Users Affected-

Users having inactive users in the database.

PROBLEM DESCRIPTION:

UNABLE TO CREATE A NEW USER ACCOUNT WITH A USERNAME THAT WAS
PREVIOUSLY DELETED

Recommendation:

Fix for this APAR will be released in NCM 6.4.2 FP8.

    



Problem conclusion


    

  • NCM core code change to handle this scenario.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IJ07475
    • 

  • Reported component name
    N/C CONFIG MGR(
    • 

  • Reported component ID
    5724Z3100
    • 

  • Reported release
    642
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2018-07-02
    • 

  • Closed date
    2019-02-25
    • 

  • Last modified date
    2019-02-25
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    N/C CONFIG MGR(
    • 

  • Fixed component ID
    5724Z3100
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS7UH9","label":"Tivoli Netcool Configuration Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"642","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            25 February 2019
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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