IBM Support

IJ07448: 'THE APPLIANCE EXCEEDED THE EPS OR FPM ALLOCATION WITHIN THE LAST HOUR' MESSAGES CAN BE CAUSED BY HEALTH METRICS EVENTS

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • It has been identified that System Notifications similar to
    'The appliance exceeded the EPS or FPM allocation within the
    last hour' can sometimes be caused by Health Metrics events
    generated/processed by QRadar.
    System Notifications generated by the increased number of
    Health Metric events in QRadar 7.3.1, are false positives.
    QRadar is not properly calculating the license giveback for
    Health Metric events in relation to EPS/FPM license warning
    System Notifications.
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 Patch 1.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 Patch 1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ07448

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-06-29

  • Closed date

    2019-12-09

  • Last modified date

    2019-12-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
09 December 2019