IBM Support

IJ07275: ARIEL CURSOR FILES (USED FOR SAVED SEARCHES) ARE LOST AFTER A HIGH AVAILABILITY CONSOLE FAILOVER OCCURS

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APAR status

  • Closed as program error.

Error description

  • It has been identified that the Ariel cursor files, which are
    created and used for saved searches, are not being copied to the
    Standby HA console appliance.  When a High Availability (HA)
    console failover occurs, the Saved Searches no longer appear in
    the QRadar User Interface as the required cursor files are not
    present.
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 GA.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 GA.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ07275

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-06-26

  • Closed date

    2019-03-07

  • Last modified date

    2019-03-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
07 March 2019