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IJ06814: ANYWHERE 7.6.2.1 OSLC DELTA ISSUE AND SQL SERVER ROWSTAMP

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APAR status

  • Closed as fixed if next.

Error description

  • Unable to use Delta download in Anywhere applications.
    
    
    STEPS TO REPRODUCE:
    
    1 Login to Maximo (Desktop) and create a Saved query in Work
    Order Tracking application. For example, 'My Work Orders' query
    
    2.Go to the Integration  module and select Anywhere
    Administration application
    
    3. Go to Lookup Data tab. Go to the additionalasset resource.
    select a query base ID to limit the number of assets e.g.
    select 'getMyAssets' query that returns at least 14000 assets
    
    4. Login to the Work Execution application on mobile device.
    Work List displays the work orders for the saved query e.g. 'My
    Work Orders'
    
    5. Go to the Overflow menu on top right hand corner of the
    screen and select "Settings"
    
    6. Tap "Refresh Lookup Data"
    
    7. Get a prompt "Click Changes to download only lookup data
    changes. Click All to download all the lookup data. Click
    Cancel to cancel the lookup download. Which Refresh do you want
    to perform? When running in a browser, a maximum of 20 records
    are downloaded per lookup"
    
    8. Click the "All" button and wait for all the lookup data to
    be downloaded.  It takes a long time when downloading asset
    resource due to the number of assets to be downloaded.
    
    9. Tap "Refresh Lookup Data" again.  Tap "Changes" button on
    the prompt:
    "Click Changes to download only lookup data changes. Click All
    to download all the lookup data. Click Cancel to cancel the
    lookup download. Which Refresh do you want to perform? When
    running in a browser, a maximum of 20 records are downloaded
    per lookup"
    
    10. The system downloads all the lookup data again.
    
    CURRENT ERRONEOUS RESULT: Full lookup download even when the
    "Changes" button has been selected
    
    EXPECTED RESULT:  Delta download when the "Changes" button has
    been selected
    
    Additional info:
    The OSLC query contains a "Lastfetchts" value which is the
    rowstamp of the last value downloaded to the device from
    Maximo. This is used to determine what if the system should
    download delta is on the next synchronization.
    For example, OSLC URL contains the Lastfetchts value of 370187
    &fetchmodedelta=1&lastfetchts=370187
    The system would download anything greater than 370187
    SQL Server handles row stamps as a hex value rather than an
    integer.
    But the query coming from the device is still an integer, which
    is not found as the value is in hex and forces a full download.
    
    
    PRODUCT VERSION:
    Maximo 7.6.0.8
    Worklight 7.1
    Anywhere 7.6.2.1 (no IFIX)
    SQL Server database
    
    SECURITY IMPACT (Y/N): N
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * 100 users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * OSLC DELTA ISSUE AND SQL SERVER ROWSTAMP                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IJ06814

  • Reported component name

    ANYWHERE APPS

  • Reported component ID

    5725M39MA

  • Reported release

    762

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-06-03

  • Closed date

    2018-06-05

  • Last modified date

    2018-06-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSPJLC","label":"Maximo Anywhere"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"762","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
05 June 2018