IBM Support

IJ04928: HOVERING OVER AN IP ADDRESS DOES NOT SHOW THE NETWORK NAME IF THE COUNTRY FIELD IS NOT POPULATED IN NETWORK HIERARCHY

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APAR status

  • Closed as program error.

Error description

  • It has been observed that hovering over an IP address does not
    display the Network name that is defined in the Network
    Hierarchy for that IP range.
    
    In QRadar 7.3.1 the network hierarchy introduced a country
    field.  If this country field is blank, the hover over does not
    display the Network name.
    

Local fix

  • Assigning a country to the Network in the Network Hierarchy
    addresses this issue.
    Admin -> Network Hierarchy -> select network -> Edit ->
    populate 'Country:' field
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 731 patch 6.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 731 patch 6.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ04928

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-03-14

  • Closed date

    2018-09-18

  • Last modified date

    2018-09-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":""}]

Document Information

Modified date:
18 September 2018