IBM Support

IJ04174: APPS TABS CAN BE SLOW TO LOAD AND/OR OR FAIL TO LOAD IN THE USER INTERFACE DUE TO DOCKER FREE SPACE PROVISIONING

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as suggestion for future release.

Error description

  • It has been identified that docker can run out of its space on
    its file system if it uses the maximum allocated space
    available for the docker block device.
    When this occurs, Apps tabs in the QRadar User Interface can be
    slow to load and/or fail to load.
    
    Messages similar to the following might be visible in
    /var/log/messages when this issue is occuring:
    
    time="2018-02-01T11:17:35-02:00" level="info" msg="Unable to
    unmap port 0.0.0.0:49160: port is not mapped"
    time="2018-02-01T11:17:35-02:00" level="info" msg="-job
    release_interface(973d6248f65088bb574e434088023381f6f1c59df81b97
    258528f3694c05f52a) = OK (0)"
    time="2018-02-01T11:17:35-02:00" level="error" msg="Warning:
    error unmounting device
    973d6248f65088bb574e434088023381f6f1c59df81b97258528f3694c05f52a
    : UnmountDevice: device not-mounted id
    973d6248f65088bb574e434088023381f6f1c59df81b97258528f3694c05f52a
    "
    time="2018-02-01T11:17:35-02:00" level="info" msg="+job
    log(die,
    973d6248f65088bb574e434088023381f6f1c59df81b97258528f3694c05f52a
    , 01f7afaa28244d0a983c014ce258f04c:latest)"
    time="2018-02-01T11:17:35-02:00" level="info" msg="-job
    log(die,
    973d6248f65088bb574e434088023381f6f1c59df81b97258528f3694c05f52a
    , 01f7afaa28244d0a983c014ce258f04c:latest) = OK (0)"
    Cannot start container
    973d6248f65088bb574e434088023381f6f1c59df81b97258528f3694c05f52a
    :
    time="2018-02-01T11:17:35-02:00" level="info" msg="-job
    start(973d6248f65088bb574e434088023381f6f1c59df81b97258528f3694c
    05f52a) = ERR (1)"
    time="2018-02-01T11:17:35-02:00" level="error" msg="Handler for
    POST /containers/{name:.*}/start returned error: Cannot start
    container
    973d6248f65088bb574e434088023381f6f1c59df81b97258528f3694c05f52a
    : setup mount namespace can't create pivot_root dir , error
    mkdir
    /store/docker/devicemapper/mnt/973d6248f65088bb574e434088023381f
    6f1c59df81b97258528f3694c05f52a/rootfs/.pivot_root905155878: no
    space left on device"
    time="2018-02-01T11:17:35-02:00" level="error" msg="HTTP Error:
    statusCode=500 Cannot start container
    973d6248f65088bb574e434088023381f6f1c59df81b97258528f3694c05f52a
    : setup mount namespace can't create pivot_root dir , error
    mkdir
    /store/docker/devicemapper/mnt/973d6248f65088bb574e434088023381f
    6f1c59df81b97258528f3694c05f52a/rootfs/.pivot_root905155878: no
    space left on device"
    time="2018-02-01T11:17:36-02:00" level="info" msg="GET
    /v1.17/containers/f8183c6752ac7e0d10f18347c2039b24284f42b7026915
    d99741013b247b19f7/json"
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • This will be considered as a new feature in our next release.
    

APAR Information

  • APAR number

    IJ04174

  • Reported component name

    QRADAR APPLICAT

  • Reported component ID

    5737QRAPP

  • Reported release

    728

  • Status

    CLOSED SUG

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-02-15

  • Closed date

    2018-10-26

  • Last modified date

    2018-10-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSCTP53","label":"App"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"728","Edition":""}]

Document Information

Modified date:
26 October 2018