IBM Support

IJ03438: /OPT/QRADAR/SUPPORT CAN RUN OUT OF FREE SPACE AFTER UPGRADE DUE TO A LARGE NUMBER OF FAILED REPLICATION FILES

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APAR status

  • Closed as program error.

Error description

  • It has been identified that the monitored partition
    /opt/qradar/support can run out of free space after an upgrade
    when a large amount of failed replication files exist in that
    location (their default storage location).
    The /opt/qradar/ partition has a reduced file space size in
    7.3.0.x and can be filled faster than expected when system
    issues cause multiple failed replication files in quick
    succession.
    
    ***Note - Required services on a QRadar appliance are stopped
    when less than 5% free space is detected in a monitored partion
    until the free space issue is corrected.
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 731 patch 7.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 731 patch 7.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ03438

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    730

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-01-19

  • Closed date

    2018-11-30

  • Last modified date

    2018-11-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730","Edition":""}]

Document Information

Modified date:
30 November 2018