IBM Support

IJ02782: REQUIRED SERVICES RESTART IS NOT PERFORMED AFTER SWITCH FROM DAYLIGHT SAVING TIME TO STANDARD TIME

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APAR status

  • Closed as program error.

Error description

  • It has been identified that an automatic restart of QRadar
    services does not occur as expected after the change from
    Daylight Saving Time to Standard Time.
    When this issue occurs, the QRadar backup function happens one
    hour earlier than expected until corrected.
    

Local fix

  • Run the following command from a command line interface (SSH)
    session to the QRadar Console:
    # systemctl restart hostcontext
    **NOTE** - There will be a brief QRadar functionality
    interuption until all required QRadar services are successfully
    restarted.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 731 Patch 5.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 731 Patch 5.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ02782

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    730

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-12-20

  • Closed date

    2018-07-27

  • Last modified date

    2018-07-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730","Edition":""}]

Document Information

Modified date:
27 July 2018