IBM Support

IJ01529: WINCOLLECT 7.2.7 LOG SOURCES CONFIGURED TO USE MSEVEN6 AND POLLING INTERVAL OF 1500 OR LOWER CAN STOP RECEIVING LOGS

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APAR status

  • Closed as program error.

Error description

  • It has been identified that when using WinCollect 7.2.7 with
    Log Sources configured to use MSEVEN6 and a polling interval
    set to 1500 or lower, WinCollect agents can become stuck in a
    transaction loop.
    When this occurs, affected WinCollect Log Sources do not
    receive logs.
    

Local fix

  • No workaround available.
    

Problem summary

  • It has been identified that when using WinCollect 7.2.7 with
    Log Sources configured to use MSEVEN6 and a polling interval
    set to 1500 or lower, WinCollect agents can become stuck in a
    transaction loop.
    When this occurs, affected WinCollect Log Sources do not
    receive logs.
    

Problem conclusion

  • This issue was fixed in WinCollect version 7.2.8.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ01529

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    720

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-11-09

  • Closed date

    2018-07-10

  • Last modified date

    2018-07-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"720","Edition":""}]

Document Information

Modified date:
10 July 2018