APAR status
Closed as program error.
Error description
1. Go To Work Order Tracking Application 2. Open any Work Order (record WONUM), Add new attachment, check below check box Add document to the document library for others to use? 3. Click on view attachment to verify the attachment can be opened correctly 4. Verify that attachment is also added to Doclinks directory 5. Open any other Work Order, Add same attachment to this work order using Add from Library option (Keep folder name same as in step 2) 6. Click on view attachment and delete the attachment added in Step 5 7. Step 6 will also delete the attachment file from Doclinks folder 8. Open the same work order as in Step 2 9. Click on View attachment and open attachment added in Step2. This will not open attachment as the file is deleted from Doclinks folder (step 7) => The problem only occurs when the doclink attachment folder is using UNC path
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * N/A * **************************************************************** * PROBLEM DESCRIPTION: * * DELETING "ADDED FROM LIBRARY" ATTACHMENTS IS * * DELETINGMAIN/LIBRARY ATTACHMENT FILE FROM DOCLINKS FOLDER * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Fixed in Doclinks.java
Temporary fix
Comments
APAR Information
APAR number
IJ00978
Reported component name
SYSTEM CONFIG
Reported component ID
5724R46S1
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-10-24
Closed date
2017-11-16
Last modified date
2017-11-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SYSTEM CONFIG
Fixed component ID
5724R46S1
Applicable component levels
R760 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
16 November 2017