IJ00479: ERROR MESSAGE WHEN OPEN THE MAP ON MAXIMO(FOR ALL APPLICATIONS)

APAR status

• Closed as program error.

Error description

• Steps to reproduce:
  1- Go to Map Manager and configure a Spatial map
  2- Go to Work Order application (for example) and create a new
  record.
  3- Click on Map tab.
  ****ISSUE: The map is displayed but without any tool and you
  can not use the map.
  
  Browser Log:
  VM1202:15 Uncaught TypeError:
  this.layersManager.getMultiMarkerInfoUsingGisData is not a
  function
      at Object._getMultiMarkerInfoUsingGisData (eval at
  dojohelper.loadfile (dojo_library.js:469),
  <anonymous>:15:504303)
      at Object._completeInitAfterMapLoads (eval at
  dojohelper.loadfile (dojo_library.js:469),
  <anonymous>:15:486603)
      at _40f.<anonymous> (dojo.js:15)
      at _40f._58c [as onundefinedmxmap_div-mapcontrol]
  (dojo.js:15)
      at Function.on.emit (dojo.js:15)
      at Function.on.emit (dojo.js:15)
      at _40f.emit (dojo.js:15)
      at Object.publish (dojo.js:15)
      at Object.publish (dojo.js:15)
      at Object._loaded (eval at dojohelper.loadfile
  (dojo_library.js:469), <anonymous>:15:345333)
  
  
  SYSTEM INFORMATION
  App Server IBM WebSphere Application Server 8.5.5.10
  Version
  IBM IOT Weather Data on Cloud, Maximo Scheduler Plus 7.6.0.0
  Build 20170101-0000 DB Build V7600-01
  Tivoli's process automation engine 7.6.0.8-IFIX20170914-1342
  Build 20170512-0100 DB Build V7608-63 HFDB Build HF7608-05
  IBM TPAE Integration Framework 7.6.0.8 Build 20170510-2330 DB
  Build V7608-43
  TPAE OSLC Object Structure 7.6.2.0 Build 20170508_113717-0500
  DB Build V7620-01
  IBM Maximo Asset Management Scheduler Plus 7.6.5.0 Build
  20170511-0941 DB Build V7650-01
  IBM Maximo Asset Management Scheduler 7.6.5.0 Build
  20170512-0100 DB Build V7650-98 HFDB Build HF7650-08
  IBM Maximo Spatial Asset Management 7.6.0.2-20170807-0935 Build
  20170523-0238 DB Build V7602-23 HFDB Build HF7601-00
  IBM Maximo Anywhere 7.6.2.0 Build 20170508_113729-0500 DB Build
  V7620-03
  IBM IOT Weather Data on Cloud, Maximo Asset Health Insights
  7.6.0.0 Build 20170101-0000 DB Build V7600-01
  IBM Maximo Asset Management Work Centers 7.6.0.2 Build
  20170509-0906 DB Build V7602-57
  IBM Maximo Asset Health Insights 7.6.0.2 Build 20170512-1343 DB
  Build V7602-33
  IBM Maximo Asset Management 7.6.0.8 Build 20170512-0100 DB
  Build V7604-01
  Server OS Windows Server 2012 R2 6.3
  Server DB DB2/NT64 10.5 (SQL10054)
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users that uses Maximo with Spatial                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * ERROR MESSAGE WHEN OPEN THE MAP ON MAXIMO(FOR ALL            *
  * APPLICATIONS)                                                *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• A fix was provided.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO SPATIAL

• Fixed component ID

  5724T3900

Applicable component levels