II14241: FCTC DEVICES NOT ONLINE (FOR A PREVIOUSLY KNOWN WORKING FCTC CONNECTION AFTER IPL)

APAR status

• INTRAN

Error description

• FCTC devices not online  (for a previously known working FCTC
  connection after IPL)
  This situation could be due to:
  A) Not having Images and Channels involved in the FCTC
  connections online.
                                          OR
  B) The inability of the channel to complete a successful Port
  Log In.
  For A:
  
  1. Verify the state of the Images and Channels involved in the
     FCTC connection:
     -A defined Image to that FCTC path is activated to both
      sides of the FICON CTC.
     -The CHPID must be online and operating at the
      Support Element to those Images (Channel Workplace).
  Not having any one of the above conditions prior to the IPL
  could result in not having a FCTC device online at IPL time.
  NOTE:
  Not having the Images activated on the other side of the CTC
  could be due to some disruptive action on that system or it
  simply hasn't been activated yet.
  Recovery Action:
  Activate the the appropriate image and or bring the appropriate
  channel online.
  After having done so vary the FICON CTC devices online.
  V xxxx,online
  For B:
  FICON CTC Devices will appear offline after IPL yet all
  appropriate areas of the Fibre Channel Fabric are online and
  activated.
  
  If channel can not complete a  Port LOG In (PLOGI) to the other
  side of the CTC the devices will remain offline.  There could be
  some condition within the Fibre Channel Fabric that might be
  stopping the PLOGI from completing.
  Use the HMC/SE to get more information about the Port Log In
  condition.
  1) Establish a CPC/SE Session (Single Object Operations).
  2) Select the appropriate CPC.
  3) Select Images.
  4) Highlight the image, right mouse click, select chpids
  5) Highlight the appropriate channel.
  6) Toggle to the CHPID OPERATIONS task and select Channel
     problem Determination.
  7) Select ANALYZE SERIAL LINK STATUS.
  8) Look at the Status of the LINK if it is anything OTHER than
     INIT Complete report this to the
     Support center.
  
  Recovery actions for anything OTHER than INIT Complete:
  Contact your IBM Hardware Support personnel for assistance.
  There are Hardware tips available to the support center to
  assist you  in recovering the FCTC devices and or assist your
  IBM CE with data collection Procedures for potential problems -
  H183685.
  9) If the status of the link IS: LINK COMPELETE attempt to vary
     the devices online again.
     Report this problem to the hardware support center as well
     as the software support center.
  

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels